Moreira JPS, Leonel HP, Siqueira AM de O. Application of the Customer Relationship Management (CRM) methodology for the analysis of perceived customer satisfaction in a company in the metalworking sector. J. Eng. Exact Sci. [Internet]. 2022 Sep. 27 [cited 2024 Nov. 21];8(7):14714-01i. Available from: https://periodicos.ufv.br/jcec/article/view/14714