The role of community associations in promoting citizen trust in public institutions

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DOI:

https://doi.org/10.21118/apgs.v13i3.10764

Abstract

This study seeks to understand how community associations influence the development of the population's trust in public institutions, from the perspective of several actors involved and four dimensions of analysis: participation, perception of the role of associations, political dimension and democracy. Community associations, by becoming more active and closer to the local reality, presuppose the construction and strengthening of trust and mechanisms of cooperation and communication. The data triangulation was used as a methodological strategy, based on document analysis, interviews, direct observation and application of questionnaires. It was noticed that there is no alignment when it comes to understanding the role of residents' associations on the part of citizens, public managers and association presidents. It was also noted that the participation of the community in such associations is still very low, which hinders its performance and its capacity to generate social capital.

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Author Biographies

Julia De Marchi, Universidade Estadual de Santa Catarina

Mestranda em Administração pela ESAG/UDESC. Especialista em Direito Público com Ênfase em Gestão Pública pela Damásio Educacional. Graduada em Administração Pública pela Universidade do Estado de Santa Catarina. Técnica Administrativa na Universidade Federal de Santa Catarina. Experiência na área de relações intergovernamentais. Pesquisadora sobre Cultura Política.

Daniel Moraes Pinheiro, UDESC

Doutorado em Administração pela Universidade Federal de Santa Catarina (UFSC). Professor do Departamento de Administração Pública (DAP) e do Programa de Pós-Graduação em Administração do Centro de Ciências da Administração e Socioeconômicas, Universidade do Estado de Santa Catarina (PPGA/ESAG/UDESC). Pesquisador do Núcleo de Inovações Sociais na Esfera Pública - NISP (ESAG/UDESC).

Camila Pagani, UDESC

Doutoranda do Programa de Pós-Graduação em Administração da Universidade do Estado de Santa Catarina (UDESC). Mestrado Acadêmico em Administração pela UDESC. Pesquisadora no Grupo de Pesquisa Politeia -  Coprodução do Bem Público: Accountability e Gestão (ESAG/UDESC). Servidora Técnica Administrativa em Educação na Universidade Federal de Santa Catarina (UFSC).

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Published

2021-07-01

How to Cite

De Marchi, J., Moraes Pinheiro, D., & Pagani, C. (2021). The role of community associations in promoting citizen trust in public institutions. Administração Pública E Gestão Social, 13(3). https://doi.org/10.21118/apgs.v13i3.10764

Issue

Julho-setembro 2021: 13(3)

Section

Articles

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