Challenges in the Management of Social Technologies for Public Service Provision in the Amazon: experiences of the Instituto de Desenvolvimento Sustentável Mamirauá
DOI:
https://doi.org/10.21118/apgs.v16i4.16477Keywords:
abastecimento de água, energia fotovoltaica, comunidades rurais, gestão comunitária.Abstract
Research objective: to present and discuss the management challenges of two social technologies, for water supply and electricity generation, tested in the middle Solimões River region, within the Amazonas state.
Theoretical framework: the concepts of social technology, common goods, community social capital, and public services form the theoretical framework for the analysis of the results.
Methodology: A systematic literature review was conducted regarding the Sistema de Abastecimento de Água com Energia Solar and Sistemas Fotovoltaicos Domiciliares, with a focus on their management.
Results: highlights the importance to enhance user participation to promote financial sustainability and decrease concentrated responsibilities, and emphasize the role of public authorities and concessionaires for the successful actions, particularly in financial resource management and network establishment for sustaining and disseminating the tested technologies.
Originality: this study introduces a perspective on municipal authorities and concessionaires' involvement in managing these social technologies, aligning the necessity of user appropriation with the importance of promoting adoption by service providers and their representatives.
Theoretical and practical contributions: the study synthesizes the intricacies of managing social technologies like the two studied and of promotion of public services based on unconventional technologies in Amazonian rural areas.
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