Orchestrating innovation networks constituted with the concept of living lab for the development of social innovations
DOI:
https://doi.org/10.21118/apgs.v11i2.5387Keywords:
Inovação social, Living labs, OrquestraçãoAbstract
This study aims to investigate how innovation networks are organized with the concept of living lab, a open, user-centered innovation laboratory, focusing on the development of social innovations. It is based on a qualitative approach, characterized as a case study. The evidence is obtained through data from 11 semi-structured interviews with those responsible for two Brazilian living labs. The evidences were interpreted through the technique of content analysis and the technique of adaptation to the standard from the selected categories and subcategories and their indicators. This work advances in relation to others in its field by promoting the understanding that the specific processes and actions, called "orchestration of innovation networks" allow the orchestration of innovation networks built around the concept of living lab for the development of social innovation, but still associated to a new process that arises from the practice observed in this research, called co-creation management.
Keywords: Social Innovation, Living Lab, Orchestration, Innovation Networks.
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References
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CORNWELL, B., LAUMANN, E., SCHUMM, P. The social connectedness of older adults: A national profile. American Sociological Review, v.73, n.2, 2008. 185-203 p.
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DELL'ERA, C.; LANDONI, P. Living Lab: A Methodology between User-Centred Design and Participatory Design. Creative and Innovation Management, v.23, n.2, 2014. 137-154 p.
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BATTISTI, S. Social innovation: the process development of knowledge-intensive companies. Int. J. Services Technology and Management, v.18, n.3/4, 2012. 224-244 p.
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DEKKERS, R. Perspectives on Living Labs as innovation networks. International Journal of Networking & Virtual Organisations, v.8, n.1, 2011. 58-85 p.
DELL'ERA, C.; LANDONI, P. Living Lab: A Methodology between User-Centred Design and Participatory Design. Creative and Innovation Management, v.23, n.2, 2014. 137-154 p.
DHANARAJ, C.; PARKHE, A. Orchestrating innovation networks. Academy of Management Review, v.31, n.3, 2006. 659-669 p.
EC - European Comission 2016. Open Innovation 2.0 Yearbook 2016. Luxembourg: European Commission. Disponivel em: <https://ec.europa.eu/digital-single-market/en/news/open-innovation-20-yearbook-edition-2016>. Acesso em 27/01/2016.
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HABITAT LIVING LAB - HLL. Disponível em: <http://www.habitat.ufes.br/>. Acesso em 27/01/2016.
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KLERKX, L. ;AARTS, N. The interaction of multiple champions in orchestrating innovation networks: Conflicts and complementarities. Technovation, v.33, n.6-7, 2013. 193-210 p.
KOHLI, M., HANK , K., KÜNEMUND, H. The social connectedness of older Europeans: Patterns, dynamics and contexts . Journal of European Social Policy, v.19, n.4, 2009. 327-340 p.
LANCEE, B., RADL, J. Social connectedness and the transition from work to retirement. The Journals of Gerontology, Series B: Psychological Sciences and Social Sciences, v.67, n.4, 2012. 481-490 p.
LEMINEN, S. Coordination and Participation in Living Lab Networks. Technology Innovation Management Review, v.3, n.11, 2013.5-14 p.
LEMINEN, S., NYSTRÖM, A., WESTERLUND, M. et al. The effect f network structure on radical innovation in living labs. Journal of Business & Industrial Marketing, v.31, n.6, 2016. 743-757 p.
LEMINEN, S.; WESTERLUND, M.; NYSTRÖM, A. Living Labs as Open-Innovation Networks. Technology Innovation Management Review, v.2, n.9, 2012. 6-11 p.
LITVIN, A. K.; FRANZATO, C.; BORBA, G. et al. Os Living Labs como Plataforma de Metaprojeção, Sustentabilidade e Inovação Social. Mix Sustentável, v.1, n.2, 2015. 101-107 p.
LITZ, R. A resource-based-view of the socially responsible firm: Stakeholder interdependence, ethical awareness, and issue responsiveness as strategic assets. Journal of Business Ethics, v.15, n.12, 1996. 1355-1363 p.
MARÉE, M.; MERTENS, S. The limits of Economic Value in Measuring the Performance of Social Innovation. In: NICHOLLS, A.; MURDOCK, A. (eds.). Social Innovation: Blurring Boundaries to Reconfigure Markets. Basingstoke: Palgrave Macmillan, 2012.
MCWILLIAMS, A.; SIEGEL, D. Creating and capturing value: Strategic corporate social responsibility, resource based theory and sustainable competitive advantage. Journal of Management, v.37, n.5, 2011. 1480-1495 p.
MEHMOOD, A.; CONSTANZA, P. Social innovation in an unsustainable world. In: MOULAERT, F.; MACCALLUM, D.; MEHMOOD, A.; HAMDOUCH, A. (eds.). The International Handbook on Social Innovation: Collective Action, Social Learning and Transdisciplinary. Edward Elgar Publishing, 2013.
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MONTGOMERY, T. Are Social Innovation Paradigms Incommensurable? VOLUNTAS: International Journal of Voluntary and Nonprofit Organizations, v.27, n.4, 2016. 1979-2000 p.
MUTCHLER, J. E., BURR, J. A., CARO, F. G. From paid worker to volunteer: Leaving the paid workforce and volunteering in later life. Social Forces, v.81, n.4, 2003. 1267-1293 p.
NAMBISAN, S.; SAWHNEY, M. Orchestration processes in network-centric innovation: evidence from the field. The Academy of Management Perspectives, v.25, n.3, 2011. 40-57 p.
NDFOR, H. A.; SIRMON, D. G.; HE, X. Firm resources, competitive actions and performance: Investigating a mediated model with evidence from the in vitro diagnostics industry. Strategic Management Journal, v.32, n.6, 2011. 640-657 p.
NICHOLLS, A.; MURDOCK, A. The nature of social innovation, In: NICHOLLS, A.; MURDOCK, A. (eds.). Social Innovation: Blurring Boundaries to Reconfigure Markets. Basingstoke: Palgrave Macmillan, 2012.
NICHOLLS, A.; SIMON, J.; GABRIEL, M. Introduction: Dimensions of Social innovation. In: Nicholls, A.; Simon, J.; Gabriel, M. (eds.). New frontiers in social innovation research. Palgrave Macmillan, 2015.
NYSTRÖM, A-G.; LEMINEN, S., WESTERLUND, M.; KORTELAINEN, M. Actor roles and role patterns influencing innovation in living labs. Industrial Marketing Management, v.43, n.3, 2014. 483-495 p.
ORTON, J. D.; WEICK, K. E. Loosely coupled systems: A reconceptualization. Academy of Management Review, v.15, n.2, 1990. 203-223 p.
PAJAK, E.; GREEN, A. Loosely coupled organizations, misrecognition, and social reproduction. International Journal of Leadership in Education, v.6, n.4, 2003. 393-413 p.
PERKINS, D.D.; ZIMMERMAN, M.A. Empowerment Theory, Research, and Application. American Journal of Community Psychology, v.23, n.5, 1995. 1333-1357 p.
PINTO, M. De M.; FONSECA, L. P. Habitat Living Lab, red de innovación social y tecnológica. CTS - Revista Iberoamericana de Ciencia, Tecnología y Sociedad, v.23, n.8, 2013a. 135-150 p.
PINTO, M. De M.; FONSECA, L. P. Profundizando la comprensión de los Living Labs de Brasil. CTS - Revista Iberoamericana de Ciencia, Tecnología y Sociedad, v.23, n.8, 2013b. 231-247 p.
PINTO, M. De M.; FONSECA, L. P. Uso da análise de sistemas para aprofundar a compreensão das iniciativas de inovação aberta e centrada nos usuários. Strategic Design Research Journal, v.6, n.3, 2013c. 105-115 p.
PLATAFORMA CORAIS – PC. Disponível em: <http://corais.org/>. Acesso em 27/01/2016.
POL, E.; VILLE, S. Social innovation: buzz word or enduring term? The Journal of Socio-Economics, v.38, n.6, 2009. 878-885 p.
PRAHALAD, C.K.; RAMASWAMY, V. Co-creating unique value with customers. Strategy & Leadership, v.32, n.3, 2004. 4-9 p.
PROHASKA, T. R., ANDERSON, L.A., BINSTOCK, R.H. Public Health for an Aging Society. JHU Press, 2012.
PROVAN, K. G. The federation as an interorganizational linkage network. Academy of Management Review, v.8, n.1, 1983. 79-89 p.
RAMASWAMY, V.; OZCAN, K. The co-creation paradigm. Stanford (CA): Stanford University Press, 2014.
RAPPAPORT, J. In praise of paradox: a social policy of empowerment over prevention. Presidential address to the Division of Community Psychology of the American Psychological Association. American Journal of Community Psychology, v.9, n.1, 1981. 1-25 p.
RAPPAPORT, J. Terms of Empowerment/Exemplars of Prevention: Toward a Theory for Community Psychology. American Journal of Community Psychology, v.15, n.2, 1987. 121-148 p.
RAPPAPORT, J. The power of empowerment language. Social Policy, v.16, n.2, 1985. 15-21 p.
RAPPAPORT, J., SWIFT, C., HESS, R. (Eds.) Studies in empowerment: Steps toward understanding and action. New York: Haworth, 1984.
RITALA, P.; ARMILA, L.; BLOMQVIST, K. Innovation orchestration capability – defining the organizational and individual level determinants. International Journal of Innovation Management, v.13, n.4, 2009. 569-591 p.
RITALA, P.; HURMELINNA-LAUKKANEN, P.; NÄTTI, S. Coordination in innovation?generating business networks – the case of Finnish Mobile TV development. Journal of Business & Industrial Marketing, v.27, n.4, 2012. 324-334 p.
SCHUURMAN, D., BACCARNE, B., DE MAREZ, L.et al. Living Labs as open innovation systems for knowledge exchange: solutions for sustainable innovation development. Int. J. Business Innovation and Research, v.10, n.2/3, 2016. 322-340 p.
SCHUURMAN, D.; DE MAREZ, L.; BALLON, P. The Impact of Living Lab Methodology on Open Innovation Contributions and Outcomes. Technology Innovation Management Review, v.1, n.6, 2016. 7-16 p.
SCHUURMAN, D.; MAREZ, L. DE; BALLON, P. et al. Open Innovation Processes in Living Lab Innovation Systems?: Insights from the LeYLab. Technology Innovation Management Review, v.3, n.11, 2013. 728-36 p
SILVA, S.B. A emergência dos Living Labs no Brasil como um meio para a promoção da Inovação Social. In: III Seminário de Ciências Sociais Aplicadas – Universidade do extremo Sul Catarinense – UNESC, Vol. 3, No 3, 2012. Disponível em <http://periodicos.unesc.net/index.php/seminariocsa/article/view/653>. Acesso em: 27/01/2016.
SILVA, S.B. Um estudo exploratório sobre orquestração em living labs brasileiros. Revista Interdisciplinar de Gestão Social - RIGS, v.4, n.2, 2015. 85-107 p.
SIRMON, D. G.; HITT, M. A.; IRELAND, D. R. Managing ?rm resources in dynamic environments to create value: Looking inside the black box. Academy of Management Review, v.32, n.1, 2007. 273-292 p.
SIRMON, D. G.; HITT, M. A.; IRELAND, D. R.; GILBERT, B. A. Resource Orchestration to Create Competitive Advantage: Breadth, Depth, and Life Cycle Effects. Journal of Management, v.37, n.5, 2011. 1390-1412 p.
SONNE, L. The Usefulness of Networks. In: Nicholls, A.; Simon, J.; Gabriel, M. (eds.). New frontiers in social innovation research. Palgrave Macmillan, 2015.
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2019-04-01
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da Silva, S. B., & Bitencourt, C. C. (2019). Orchestrating innovation networks constituted with the concept of living lab for the development of social innovations. Administração Pública E Gestão Social, 11(2), 178–194. https://doi.org/10.21118/apgs.v11i2.5387
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