Capacidades relacionais em alianças sociais: similaridades e diferenças em multicasos
DOI:
https://doi.org/10.21118/apgs.v16i1.15131Resumo
Objetivo da pesquisa: O objetivo da presente pesquisa foi analisar distinções e similaridades no desenvolvimento das Capacidades Relacionais em diferentes tipos de alianças sociais brasileiras.
Enquadramento teórico: Para tanto, utilizou-se a base teórica das Capacidades Dinâmicas, que englobam as Capacidades Relacionais.
Metodologia: Para a consecução desta pesquisa, um estudo de multicasos, qualitativo e descritivo foi realizado a partir da perspectiva das duas organizações envolvidas nas quatro alianças sociais estudadas, por meio de entrevistas semiestruturadas e análise documental.
Resultados: Notou-se que o conhecimento é a principal tecnologia transferida entre os parceiros e que essa transferência é uma das recompensas mais relevantes para as organizações. Além disso, apenas as alianças com firmas são formalizadas por meio de contratos, pois estas parceiras percebem sua importância para o gerenciamento da aliança. Os casos também apontam que a confiança e a comunicação eficiente podem ser os aspectos mais importantes para o desempenho da aliança.
Originalidade: Os estudos acerca de Capacidades Relacionais ainda são escassos na literatura, assim como o estudo de Capacidades Relacionais em Alianças Sociais. Ademais, as alianças sociais possuem um papel essencial na resolução de problemas sociais complexos.
Contribuições teóricas e práticas: Os achados desta pesquisa permitem avançar nos estudos relacionados a Capacidades Dinâmicas e Relacionais em Alianças e Cooperações, principalmente as Sociais. Ainda, os parceiros das Alianças Sociais podem identificar componentes e dimensões das Capacidades Relacionais que devem ser incentivados em suas parcerias para garantir seu sucesso e proficuidade.
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