Diving into the unknown: observing controversies and strategies at the Silent Lighting Foundation
DOI:
https://doi.org/10.21118/apgs.v13i2.10255Abstract
Based on real facts, complemented by fictitious data, this teaching case tells the experience of Jonas, a student of Public Administration at the Federal University of Alfenas – Varginha Campus –, at the Silent Lighting Foundation (SLF), an organization of spiritual nature, philanthropic and charitable, maintained through spontaneous donations, providing, free of charge, various services of support and assistance to humanity and several animals and plants kingdoms. After six months of several visits and immersions in the field, Jonas was able to observe that there are contradictions and conflicts in the community’s management structure, materialized in the communication between coordinations and in the attribution of activities to the individuals. Faced with the diagnosis and the analysis of the situation, Jonas is confused and searches creative solutions to solve these dilemmas.
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