Processos de trabalho da assistência estudantil no ensino superior: uma percepção dos assistentes sociais da Universidade de Brasília (UnB)

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DOI:

https://doi.org/10.21118/apgs.v13i3.10796

Abstract

In the last decade there was an expansion and democratization of places in public higher education of Brazil. This expansion increased students in socioeconomic vulnerability, demanding the expansion of student assistance programs. However, the growth of the student assistance at universities has not been compatible with its demand, creating management problems and lack of resources and infrastructure. The objective of the research is to analyze the perception of social workers about their work processes in student assistance. Data were obtained through the application of a semi-open questionnaire to the social workers staff in a case study for the University of Brasília - UnB. The analytical tool was cluster analysis. The results indicated that there are few positive factors in the work processes of student assistance at UnB, suggesting the need for interventions in different aspects, in order to follow the changes that have occurred in Brazilian public universities.

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Author Biographies

Marcia Costa de Sant’anna, Universidade de Brasília

Assistente Social pela Universidade Estadual do Ceará - UECE. Mestre em Gestão Pública pela Universidade de Brasília - UnB. Servidora pública na Fundação Hemocentro de Brasília - FHB desde maio de 2010, lotada no Núcleo de Captação, Registro e Orientação de Doadores - NUCRO. Servidora pública também na Universidade de Brasília - UnB desde janeiro de 2011, desenvolvendo suas atividades laborais na Diretoria de Desenvolvimento Social - DDS, vinculada ao Decanato de Assuntos Comunitários - DAC. Em ambos, atua em sua área de formação (Serviço Social).

Alexandre Nascimento de Almeida, UnB – Universidade de Brasília

Professor e orientador dos programas de Pós-graduação em Gestão Pública, Ciências Ambientais e Gestão e Regulação de Recursos Hídricos da Faculdade UnB de Planaltina.

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Published

2021-07-01

How to Cite

Costa de Sant’anna, M. ., & Almeida, A. N. de. (2021). Processos de trabalho da assistência estudantil no ensino superior: uma percepção dos assistentes sociais da Universidade de Brasília (UnB). Administração Pública E Gestão Social, 13(3). https://doi.org/10.21118/apgs.v13i3.10796

Issue

Julho-setembro 2021: 13(3)

Section

Articles

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