Bureaucracy and Outsourced Professional Identity
DOI:
https://doi.org/10.21118/apgs.v15i3.13141Abstract
Research objective: to understand the influence of bureaucracy on the professional identity of outsourced individuals at the Federal University of Viçosa – Florestal campus (UFV/CAF).
Theoretical framework: The theoretical axis sought to deepen in public administration and its bureaucratic processes, in outsourcing and its origin, and in the phenomenon of identity.
Methodology: Descriptive qualitative case study carried out with data triangulation: semi-structured interviews with outsourced individuals; document analysis; and observation, analyzed through the Discourse Analysis of the French Pecheutian current.
Results: Three semantic paths were obtained: the identity of outsourced workers; bureaucratic features; and outsourcing mechanisms. The first brought three themes, which are the characters in the speech; the professional trajectory; and the similarities and differences between outsourced employees and servers. The second deals with the bureaucratic procedures of outsourcing. And the third deals with the insecurities caused by outsourcing control mechanisms. As conclusions, the UFV/CAF, the city of Florestal and the outsourced company were the most prominent characters in their identities. It was found that employees live under constant professional insecurity. Finally, the identity of the exclusion of outsourced workers was reported, mainly due to the difference in treatment and in the rights and duties to which they are submitted.
Originality: The study is innovative in the sense of analyzing identity from the perspective of the bureaucracy of outsourced employees working in the public sector.
Theoretical and practical contributions: The main contribution of this work is related to the complementation of studies on outsourcing and identity in the public sector, with an analysis to be carried out observing elements of bureaucracy, still very present in government agencies. The study can also contribute to a generalization of Brazilian organizational studies about the professional identity of outsourced subjects, considering the high use of this type of contracting in the country.
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