KNOWLEDGE: A STUDY OF LEARNING IN A PUBLIC SECTOR INSTITUTION OF WATER SUPPLY AND SANITATION

Authors

  • Janine Pereira da Silva
  • Luciano Fernandes Monteiro UNESC
  • Thatiana Gomes Menezes da Costa
  • Marconi Freitas da Costa Universidade federal do piauí

DOI:

https://doi.org/10.21118/apgs.v1i4.4012

Keywords:

Gestão do conhecimento, Aprendizagem Organizacional, Capital intelectual

Abstract

This article aims to verify the importance of knowledge management in the organization, as well as the influence of the management of people for organizational learning. The completion of this study made use of bibliographic material, information of the company and research and interpretation of data taken. However, formally it is an analysis of quantitative data based on achieving specific objectives formalized, followed by an interview that allows to compare responses with the ones from informants addressed in research. Immediately the problem under study was proved, the company concerned actually fully works on knowledge management, when people receive training and pass the knowledge as multipliers to each other, not leaving the information singly. The findings characterize EMBASA as an organization that learns and disseminates the learning in the workplace.

Key-Words: Knowledge management; Organizational Learning; Intellectual Capital.

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Author Biographies

Janine Pereira da Silva

Graduada em administração pela FASETE

Luciano Fernandes Monteiro, UNESC

Doutorando em engenharia de processos pela UFCG Professor do Curso de administração da UNESC

Thatiana Gomes Menezes da Costa

Graduada em Administração pela FASETE

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Published

2010-07-22

How to Cite

Pereira da Silva, J., Fernandes Monteiro, L., Gomes Menezes da Costa, T., & Freitas da Costa, M. (2010). KNOWLEDGE: A STUDY OF LEARNING IN A PUBLIC SECTOR INSTITUTION OF WATER SUPPLY AND SANITATION. Administração Pública E Gestão Social, 1(4), 379–398. https://doi.org/10.21118/apgs.v1i4.4012

Issue

Vol. 1 No. 4 (2009)

Section

Articles

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