Public Service Motivation Consequences: Proposition of an Analysis Framework in Brazilian Public Organizations
DOI:
https://doi.org/10.21118/apgs.v4i11.6300Keywords:
Motivação do Serviço Público, Framework de Análise, ConsequentesAbstract
This paper aims to propose an analytical framework for Public Service Motivation (PSM) in organizations of the Brazilian public sector, specifically exploring its impacts on the Person-Organization Fit (P-O Fit) and Organizational Citizenship Behavior (OCB). The model offered presents propositions elaborated from the theory and once empirically validated, will allow to investigate the influences of PSM on the perception of congruence between individual and organization values and also on the propensity to the manifestation of discretionary behaviors that can be positive to the organizational environment.
Keywords: Public Service Motivation, Analysis Framework, Consequences.
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