Organizational Memory – a knowledge management practice in Sustainable Public Administration?
DOI:
https://doi.org/10.21118/apgs.v16i2.15456Abstract
Research Objective – To map, in the south Brazilian Public Administration - states of Paraná, Santa Catarina and Rio Grande do Sul, the actions and practices of Organizational Memory that contribute to Organizational Sustainability.
Theoretical framework: Knowledge Management actions and practices are supportive elements of systemic processes, capable of optimizing Organizational Sustainability and ensuring the construction of an Organizational Memory based on an integrative and relational theoretical model - uniting people, information technologies and management.
Methodology: Bibliographic and documental research, with descriptive purpose and interpretive paradigm. Data gathering was based on primary documents, with mixed treatment, built on Systematic Literature Review, with Content Analysis procedures.
Results: The authors established an overview of Knowledge Management practices and Organizational Sustainability actions in the South of Brazil, describing correlations between the empirical and conceptual fields and validating the real distance between both, despite the strong academic and management discussion reported around the subject.
Originality: Knowledge Management and Organizational Sustainability entice constant discussion, including in Public Administration. However, there is still a lack of practical studies that correlate the two themes. The establishment of a real framework between the themes, with an extensive study of the southern region of Brazil, establishes the originality of this study.
Theoretical and practical contributions: The scenario surveyed serves as a base reference for generating data, allowing new analyses and propositions such as the real situation of Data and Information Management in the Public Administration sector, as well as Organizational Sustainability and its current gaps.
Keywords: Knowledge Management Practices, Public Administration, Organizational Sustainability, Organizational Memory, South region of Brazil.
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