The executive secretarial professional moral harassment in the workplace

Authors

  • Letícia Saboia de Guimarães
  • Thays Lyanny da Cunha Garcia da Rocha Universidade Federal do Ceará

DOI:

https://doi.org/10.33228/scribes.2020.v1.10636

Abstract

Moral harassment is an alarming subject which is often discussed in society. The research theme is justified, firstly for its relevance and due to the fact that moral harassment is a crime that can have serious and irreversible consequences for the victim; and secondly for the aim to expose this theme in the executive secretarial profession daily reality. The question that this study proposes is: How is the scenario of the practice of moral harassment towards the executive secretarial professional? This paper general aim is to analyze the scenario of possible moral harassment towards the executive secretarial profession. A descriptive, qualitative and quantitative approach was carried out by means of a field research in three phases. In the first phase an interview was carried out with an executive secretary victim of moral harassment; in the second phase, with a representative of the Secretaries’ Union in the State of Ceará; and finally, questionnaires were applied to executive secretarial professionals from all over Brazil and 137 returns were obtained. The methodology of content analysis was used for the data. The results revealed that the practice of moral harassment happens among the executive secretarial professionals of the research and that it is common for the harasser to be the immediate boss to this professional. Furthermore, this practice consequences are mainly related to stress and other problems that impact personal life affecting the victim’s health as well.

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Author Biographies

Letícia Saboia de Guimarães

Graduada em Secretariado Executivo pela Universidade Federal do Ceará.

Thays Lyanny da Cunha Garcia da Rocha, Universidade Federal do Ceará

Mestranda em Administração e Controladoria pela Universidade Federal do Ceará. Especialista em Sustentabilidade Empresarial e Responsabilidade Social pela UNICHRISTUS. Bacharela em Secretariado Executivo pela Universidade Federal do Ceará.

Published

2020-06-26

How to Cite

Guimarães, L. S. de, & Rocha, T. L. da C. G. da. (2020). The executive secretarial professional moral harassment in the workplace. SCRIBES - Brazilian Journal of Management and Secretarial Studies, 1(1), 1–33. https://doi.org/10.33228/scribes.2020.v1.10636