Emergency aid in pandemic times: a strategy beyond life

Authors

DOI:

https://doi.org/10.21284/elo.v10i.12173

Keywords:

Emergency Aid. Covid. Whatsapp.

Abstract

The objective of the project was to advise individual entrepreneurs, informal workers, self-employed, unemployed who were in doubt when requesting the emergency aid instituted by Law 13,982 / 2020. The project was developed using a digital whatsapp tool, whose objective was to maintain social distance to meet the recommendations established by the Federal, State and Municipal Government. A folder was prepared to publicize the calls, containing phone numbers and the names of the people who would provide the call. 254 people were served in a period of 40 days. The beneficiaries made the calls to the numbers available in the folder and presented their doubts. The main results of the service were clarifications on doubts of all kinds, such as assistance in filling out the registration form; assistance in accessing the “Caixa Tem” application; benefit request; assistance in creating the digital account

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Author Biography

Almir Rodrigues DURIGON, State University of Mato Grosso

Graduated in Accounting from the State University of Mato Grosso, UNEMAT (2005). Master and PhD in Accounting Sciences from the University of Vale do Rio dos Sinos, UNISINOS in 2012 and 2020. He is currently an adjunct professor at the State University of Mato Grosso, UNEMAT, Faculty of Social and Applied Sciences, Jane Vanini University Campus, Cáceres - MT . He has experience in the field of Administration, with an emphasis on Accounting Sciences, acting mainly on the following topics: Cost Accounting, Controllership and Accounting Teaching.

References

BRASIL. Lei 13.982/2020 de 02 de abril de 2020. Institui o auxílio emergencial. Disponível em: http://www.planalto.gov.br/ccivil_03/_ato2019-2022/2020/lei/l13982.htm. Acesso em 14/04/2020

BRASIL ECONÔMICO. Espera, falhas e filas em agências: a "batalha" para receber auxílio no Brasil. IG, 29/04/2020. Disponível em: <https://economia.ig.com.br/2020-04-29/espera-falhas-e-filas-em-agencias-a-batalha-para-receber-auxilio-no-brasil.html>. Acesso em: 31 ago. 2020

CAIXA ECONÔMICA FEDERAL. Auxílio Emergencial. 2020. Disponível em: <http://www.caixa.gov.br/auxilio/PAGINAS/DEFAULT2.ASPX> Acesso em 31 ago. 2020.

SCHUELER, Paulo. O que é uma pandemia. Fiocruz, 23 de março de 2020. Disponível em: <https://www.bio.fiocruz.br/index.php/br/noticias/1763-o-que-e-uma-pandemia>. Acesso: em 31 ago. 2020.

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Published

2021-05-21

How to Cite

SILVA, J. V. V. M., DURIGON, A. R., SANTOS, R. dos, ORTIZ, A. C. da S., COSTA, E. M. da ., & RIBEIRO, T. R. C. (2021). Emergency aid in pandemic times: a strategy beyond life. Revista ELO – Diálogos Em Extensão, 10. https://doi.org/10.21284/elo.v10i.12173

Issue

Vol. 10 (2021): Fluxo Contínuo

Section

Relatos de Experiência

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Copyright (c) 2021 Revista ELO – Diálogos em Extensão

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