MANAGEMENT SKILLS AS TOOL FOR THE TECHNICAL AND ADMINISTRATIVE SERVERS’ DEVELOPMENT : STUDY CASE OF THE UNIVERSITY OF TOCANTINS

Abstract

In a context of constant changes, the differential to the organizations success lays on the ability to innovate. In this scenario, human capital plays a fundamental role, because it is the one who thinks and executes the organizations’ strategies. The competency management has been identified as an alternative management model that proposes to manage the skill gaps, thus reducing the gap between the skills needed to achieve the organizational goals and those already available among the company staff. The public sector has also sought to follow this trend, seeking to adopt a more strategic, flexible and entrepreneurial management. Aiming to verify the application of modern management models, such as competency management, in public organizations, is why this research was developed, through a study case at the Federal University of Tocantins - UFT. From this case study’s collected data, one can observe that one of the public organizations challenges is the encouragement and creation of mechanisms that facilitate the professional development, promoting learning and offering the servers real professional growth opportunities. It was concluded that the competency management applicability in public organizations provide the support necessary to the development and training actions, satisfying the Ministry of Education – MEC - demands, complying with the Law 11091/2005, which established the Members Positions of Career Technical Administrators in Education Development Plan - MPCTAEDP; being, therefore, a servers and public organizations development tool. Key-Words: Performance measure. Competency management. Public management.